Looking for some festive sparkle? Whether it’s a gift for a loved one or a party season treat for yourself, we can help!
Read on for details of last order dates, gift vouchers, our returns policy and Christmas opening hours…
ALL WRAPPED UP
All orders placed in the run up to Christmas will come with fancy festive gift wrapping completely free of charge. We ship orders out in unbranded external packaging so there won’t be any ruined surprises should the mail be intercepted!
Looking to buy some jewellery as a gift but just can't decide what to go for? Why not treat your loved one to an Alice Menter Gift Voucher and let them enjoy the thrill of choosing something they really love.
LAST ORDER DATE FOR GUARANTEED CHRISTMAS DELIVERY
International Orders - Be sure to order before midnight on 10th December to guarantee delivery in time for Christmas. If you wish to make a Christmas order after 10th December, please contact us before you place your order to discuss your requirements and check whether a delivery before Christmas is still possible.
UK Orders - Be sure to order before midnight on 17th December to guarantee delivery in time for Christmas. If you wish to make a Christmas order after 17th December, please contact us before you place your order to discuss your requirements and check whether a delivery before Christmas is still possible.
Please note that we cannot be held responsible for any delivery delays once an order has been dispatched and is in possession of the postal service.
Click here to read our detailed shipping information.
EXTENDED RETURNS POLICY
We've extended our standard Returns Policy for the festive season so that orders placed between 21st November and 22nd December 2017 can be returned for an exchange right up until 8th January 2018.
CHRISTMAS OPENING HOURS
Our office and workshop will be closed from 23rd December 2017 until 3rd January 2018. Please note that we will periodically check emails during this period but we cannot guarantee a response and will not process any orders or exchange requests. All orders and exchange requests placed during this time will be dealt with when we reopen on 3rd January 2018.
We hope the information above answered any questions you may have regarding our Christmas operations but if you still need assistance please drop us a line and we'll be happy to help.